Landairsea GPS Tracking Key Pro Troubleshooting Guide Manual de usuario descargar pdf

LandAirSea Tracking Key Troubleshooting Guide

Problem Cause Solution

Error message reads –“LAS 3

series device not found”

• Low battery power.

• Drivers are not

installed.

• Check Battery Indication Light and replace the

batteries

• Plug in the unit to your USB Port. Go to your

Control Panel Æ System Æ Click the

Hardware Tab Æ Device Manager. Find the

Item called Ports and double click it. The

Tracking Key will be listed there. If you do not

see it, then restart your computer with the

tracking key plugged in. If it is listed with a

yellow exclamation mark right click it and select

Uninstall, after which reboot your computer.

Then follow the instructions in the Software

Installation Quick Start Guide.

Cannot Find the USB Plug,

Power Switch, or Battery

Compartment

• No Cause

• There is a rectangular protective cap that is

snapped in on the front of the unit. Pull on this

cap to expose the USB Plug

• There is no power switch on the LandAirSea

Tracking Key. Once you place batteries in the

unit, it will be ON. To turn the unit off, remove

the batteries or within 3 minutes and the unit

will enter sleep mode (Note: the Green LED will

not turn off when in sleep mode).

• You will see the control panel under the

rectangular cap. The battery compartment is

opened by removing the 4 screws on the bottom

of the unit.

Error message reads –

“Memory Empty- No

downloadable data.”

• Placement with in the

vehicle.

• Low battery power

• Double check your placement, and move if

necessary. The GPS indication light will flash

when there is a good GPS lock.

• Replace the batteries.

Red battery indication light or

the light turns off right away.

• Low battery power. • Replace the batteries

Gaps within the Data

• Placement with in the

vehicle.

• GPS lock on time.

• Low battery power.

• Double check your placement, and move if

necessary. The GPS indication light will flash

when there is a good GPS lock.

• After elongated stops it may take your device 2-

3 minutes to lock back on to the GPS satellites.

• Replace the batteries

No Maps, Google Earth won’t

run properly, or erratic data.

• Windows 98 operating

system is being used.

• System is out of date

• Bad tracking data.

• Contact [email protected] for the

walkthrough on how to fix this problem.

• Double check Google Earth system

requirements and upgrade if necessary.

• Reposition your device in the vehicle, erase the

data that you have off of your unit and gather

some new data.

No Power

• Low battery power

• Possible damage.

• Replace the batteries

• Contact [email protected] for further

assistance.

Please Contact [email protected] if any problem persists.

Problem Cause Solution 1

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LandAirSea Tracking Key Troubleshooting Guide Problem Cause Solution Error message reads –“LAS 3 series device not found” • Low battery power.

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Landairsea GPS Tracking Key Pro Troubleshooting Guide Manual de usuario

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